Frequently Asked Questions about VoiceNotes

What serviced are offered by VoiceNotes?

 

Meeting Notes.VoiceNotes is a dictation service that allows busy professionals to record critical notes, meeting summaries, contact calls and key data using any phone. The voicenotes are then processed securely, proofread for accuracy and returned to the user, with the option to configure automatic routing to a colleague/team, or for insertion straight into the CRM system.

 

Transcription. We transcribe audiofiles (single or multi-voice) of calls, interviews, meetings and all other business interactions requiring a documented record. Now transcribing hundreds of web conferencing and virtual meetings!

 

Proofreading. Our specialist UK-based team can proofread, copy-edit or completely re-draft your pre-written documentation, including brochures, websites, marketing material and press releases, to ensure grammatically perfect, coherent and engaging written copy.

 

How much does VoiceNotes cost?

 

Proofreading only – from £10 + vat per 1,000 words

Proofreading and Copy Editing – from £15 + vat per 1,000 words

Call reporting – from £162 + vat per person per month

Multi-voice calls and conferences – please email us the details for an accurate costing.

 

VoiceNotes’ call reporting licences are subscription-based and are on a fixed price per person per month basis. We offer free trials so you can assess the value. All licences include support from our client service team with a named account director. Our costs vary depending on your team size and requirements. Prices start from one user to a global licence for 100+ users. Additional costs are charged for storage and bespoke requirements/set up. Please contact us with your team size and service requirements to find out how much VoiceNotes will cost you.

The following answers relate to the revered meeting note service from VoiceNotes.

 

How long is the free trial for?

 

Usually a week, which provides enough time to leave a good few meeting notes and/or reports.

Can you use any phone?

 

Yes – Your secure VoiceNotes dial-in number can be accessed using any phone in any country. Please ask us if you are based outside of the UK and require a local dial-in number.

Is IT integration required?

 

No – IT integration is not required to use the VoiceNotes Meeting Note Service; however, we can work with your CRM specialist if you have specific requirements that fall outside of our current service.

How accurate is it?

 

We only recruit editorial-grade proofreaders whom we train in-house to become experts in call reports and understanding sector-specific terminology and a broad range of accents. This is what sets VoiceNotes apart from a traditional dictation and transcription service.

Are there a minimum/maximum number of users?

 

No – We can cater to any number of users from 1 – 500+. If you would like to find out more about our individual and group packages, please contact us to discuss this further.

Is it secure?

 

Yes – The built-in network encryption code provides secure network transport of data. All emails are sent from our servers via TLS (Transport Layer Security) encryption. An SSL certificate is in place on internal systems. Banks and asset managers have completed due diligence on our systems and have registered with the service because it meets their strict security requirements. Penetration and application testing is available on request.

 

What is VoiceNotes Transcription Service?

 

 Our secure audio transcription service specialises in transcribing multi-voice recordings.

 

Why choose us?

 

  • Quality is guaranteed, as every transcription passes through at least two members of our team – one audio transcriptionist and one proofreader
  • Fast turnarounds due to employing our own staff, so we don’t need to search for a freelancer and check their availability
  • Only our trained, experienced, editorial-grade proofreaders and copy-editors will work on your project
  • You will have a dedicated account manager
  • Everything is date and time-stamped for legal and compliance auditing
  • We have over a decade’s experience with FTSE 100 companies, SMEs and individuals
  • We are ISO 27001-accredited, ensuring data is kept safe and confidential at all times
  • No set-up fees
  • No minimum requirements

 

 

We welcome work from any sector. Typical projects include:

 

  • Conference calls
  • Legal and HR employee interviews
  • Corporate social media channels
  • AGMs and board meetings
  • Investment committee meetings
  • Audio and video transcriptions
  • Virtual meeting transcriptions (Zoom, Teams, bespoke conferencing audio)

 

Our secure audio transcription service will ensure your communication consistently reflects the high quality of your business activity, instilling confidence among both prospects and current clients alike.

What is VoiceNotes Proofreading and Copy-Editing Service?

 

VoiceNotes will ensure your marketing doesn’t let you down with our proofreading and copy-editing expertise.

Why choose us

 

  • Accuracy guaranteed by UK editorial-grade proofreaders and copy-editors
  • Only our trained and experienced team will work on your project; we do not outsource
  • Excellent rates
  • Over a decade’s experience with FTSE 100 companies, SMEs and individuals
  • ISO 27001-accredited, ensuring data is kept confidential at all times
  • No set-up fees
  • No minimum requirements

 

We welcome work from any sector. Typical projects include:

 

  • Press releases
  • Internal company announcements
  • Websites
  • Social media content and copy
  • AGMs
  • Conference calls
  • Marketing materials

 

Our Proofreading and Copy-Editing Service (also known as our Proof & Copy Service) will ensure your emails, client letters, website, marketing materials and digital business communications consistently reflect the high quality of your business activity, instilling confidence among both prospects and current clients alike.

VoiceNotes