Home 2018-02-23T16:58:33+00:00

Our service enables you to dictate meeting notes, minutes, reports, client updates, etc. which are typed, proofread and emailed back to you and your sales support/CRM if required. Our bespoke technology delivers your information via the highest security means possible, and our expert UK-based team process your documents with accuracy and intelligence.

How It Works


MiFID II – Helping you achieve compliance throughout your customer journey

VoiceNotes is the solution to meeting the MiFID II record-keeping requirement stating you have to minute all face-to-face meetings that will or may result in a transaction.

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VoiceNotes For Finance – Increasing productivity and compliance

VoiceNotes has been working with the financial industry for 10 years, through the global crash that came to define the way the industry does business today. As the industry has changed, so have we, tailoring our service to fit the ever-changing financial climate.

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Proofreading & Copy Editing – Perfecting your business communication

VoiceNotes’ raison d’être is the production of high quality written communication that best represents you and your business. Our core service offering is to turn your recorded words into perfect documents, but we can also collaborate with you to transform and enhance your pre-written content.

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Maximising CRM Value – Keeping prospect and client information up to date

VoiceNotes allows you to file your information directly in your CRM system, saving you time and energy.

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Benefits of Using VoiceNotes – For both users and management

VoiceNotes will help you save time, optimise sales efficiency, and stay compliant. Both users and management will benefit greatly from increased transparency and reduced workloads.

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Security and Data Protection – Meeting and exceeding requirements

As confidentiality is the lifeblood of our organisation, we take all measures to make sure we pass any IT/IS audits and requirements from any industry. VoiceNotes is an ISO 27001 certified company.

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Among our client roster

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Frequently Asked Questions

What is the cost? 2018-03-12T14:00:09+00:00

VoiceNotes’ licences are subscription-based and are on a fixed price per person per month basis. We offer free trials so you can assess the value. All licences include support from our client service team with a named account director.

Our costs vary depending on your team size and requirements. Prices start from one user to a global licence for 100+ users. Additional costs are charged for storage and bespoke requirements/set up.

Please fill in this form with your team size and service requirements to find out VoiceNotes will cost for you.

How long is the free trial for? 2017-06-13T16:41:44+00:00

Usually a week which provides enough time to leave a few meeting notes and/or reports.

Can you use any phone? 2017-06-13T16:41:16+00:00

Yes – Your secure VoiceNotes dial-in number can be accessed using any phone in any country. Please ask us if you are based outside of the UK and require a local dial-in number.

Is IT integration required? 2017-06-13T16:40:49+00:00

No – IT integration is not required; however, we can work with your CRM specialist if you have specific requirements that are outside our current service.

Are there a minimum/maximum number of users? 2017-06-13T16:40:22+00:00

No – We can cater to any number of users from 1 – 500+.  If you would like to find out more about our individual and group packages please contact us to discuss this further.

Is it secure? 2017-06-20T10:48:25+00:00

Yes – The built-in network encryption code provides secure network transport of data. All emails are sent from our servers via TLS (Transport Layer Security) encryption. An SSL certificate is in place on internal systems. Banks and asset managers have completed due diligence on our systems and have registered the service because it meets their strict security requirements. Penetration and application testing is available on request.

How accurate is it? 2017-06-20T10:47:56+00:00

We only recruit editorial-grade proofreaders whom we train in-house to become experts in call reports and understanding sector-specific terminology and a broad range of accents. This is what sets us apart from a traditional dictation service.

What is VoiceNotes? 2017-06-13T16:35:41+00:00

VoiceNotes is a dictation service that allows busy professionals to record critical notes, meeting summaries, contact calls and key data using any phone. The voicenotes are then processed securely, proofread for accuracy and returned to the user, with the option to configure automatic routing to a colleague/team, or for insertion straight into the CRM system.

As featured in

“VoiceNotes consistently return work in well within their advertised time and to a high degree of accuracy. The quality and reliability of the service make it a pleasure to use.”

Charlie Connell, Connell Ventures