VoiceNotes has notification under the Data Protection Act 1998 and is ISO 27001-accredited. Out latest audit was in November 2020.
Since 2007, we have worked with FTSE 100 companies, including leading banks and financial companies to make sure that our service meets their needs in terms of data protection, security and GDPR. For most clients, we complete an IT/IS questionnaire, which gives them peace of mind that our systems meet their requirements.
Our systems are penetration tested by third-party security auditors, and your data is protected by multiple layers of encryption, both in transit and at rest. All infrastructure platforms are built using secure configurations and hardened in accordance with industry best practice, whilst strict endpoint control, AV, anti-malware and anti-ransomware, along with external device policy and regular auditing, keep our transcriptionists’ systems up to date with protection against the latest threats. Our systems are reviewed regularly to keep ahead of compliance, regulatory, GDPR and data protection requirements.
Staff adherence to strict confidentiality agreements is enforced, alongside regular security best practice training. All staff are UK based and thoroughly vetted before working at VoiceNotes. Processes are created, in place and evaluated at regular intervals to ensure all team members adhere to the strictest security measures necessary.
References can be provided from banks, investment firms, IFAs and other financial services companies who use and trust our GDPR-compliant dictation service to provide a secure dictation and transcription platform for all their meeting notes, whether from meetings with clients or internal meetings.
Our 2020 ISO 27001 certificate can be found here: ISO 27001:2013 Certificate
For more about why ISO 27001 and GDPR are important to us and our clients, click here.