VoiceNotes is GDPR compliant. It has notification under the Data Protection Act 1998 and has an ISO 27001 accreditation.
We work with FTSE 100 companies, including leading banks and financial companies. We make sure that our service meets their needs in terms of data protection, security and GDPR. For most clients, we complete an IT/IS questionnaire. This gives them peace of mind that our systems meet their requirements.
Firstly, all infrastructure platforms use secure configurations. Secondly, they are hardened in accordance with industry best practice. Thirdly, we have strict endpoint control, AV, anti-malware and anti-ransomware, along with external device policy and regular auditing. Fourthly, our transcriptionists’ systems are up to date with protection against the latest threats. In conclusion, we review our systems regularly to keep ahead of compliance, regulatory, GDPR and data protection requirements.
Staff adherence to strict confidentiality agreements is enforced, alongside regular security best practice training. All staff at VoiceNotes Ltd are UK based and thoroughly vetted before working at VoiceNotes. Processes are created, in place and evaluated at regular intervals to ensure all team members adhere to the strictest security measures necessary.
References from banks, investment firms, IFAs and other financial services companies are available. They use and trust our GDPR-compliant dictation service to provide a secure dictation and financial transcription platform for all their meeting notes. We transcribe meetings with clients and/or internal meetings. In conclusion, we pass the security tests to be a supplier to the financial sector because of our data security.