Our systems are reviewed regularly to keep ahead of compliance, regulatory, GDPR and data protection requirements.
Since 2007, we have worked with FTSE 100 companies, including leading banks and financial companies to make sure that our service meets their needs in terms of data protection, security and GDPR. For most clients we complete an IT/IS questionnaire which allows them peace of mind our systems meet their requirements.
Our systems are penetration tested by third party security auditors, and your data is protected by multiple layers of encryption, both in transit and at rest. All infrastructure platforms are built using secure configurations and hardened in accordance with industry best practice, whilst strict end point control, AV, anti-malware, and anti-ransomware, along with external device policy and regular auditing keep our transcriptionists’ systems up to date with protection against the latest threats.
VoiceNotes has notification under the Data Protection Act 1998 and is certified against ISO 27001.
Staff adherence to strict confidentiality agreements is enforced, alongside regular security best practice training. All staff are UK based and thoroughly vetted before working at VoiceNotes. Processes are created, in place and evaluated at regular intervals to ensure all team members adhere to the strictest security measures necessary.
References can be provided from banks, investment firms, IFAs and other financial services companies who use and trust our service to provide a secure dictation and transcription platform for all their meeting notes – whether they are meetings with clients or internal meetings.
Our ISO 27001 certificate can be found here: VoiceNotes ISO 27001:2013 Certificate
For more information on ISO 27001 in general: click here.
For more about why ISO 27001 and GDPR is important to us and our clients: click here.