Why ISO 27001 is important

What is ISO 27001 and why is it important for us and our clients?


ISO 27001 is an information security management system and is a governed set of rules that any company must abide by in order to comply to the standard. Being regularly audited to remain ISO 27001 compliant means we are continuously monitoring every aspect of information security within our organisation. In order to stay compliant, these checks are mandatory.  


In an ever-evolving digital world, it’s ISO 27001’s responsibility to recognise and cover a vast array of potential security threats and how to mitigate them. These include, but are not limited to, company compliance, security incident management, company security policy (including device and system access control), control of company assets, employee and client data protection and any environmental or physical security risks.

For our benefit

At VoiceNotes, we work with a secure, VPN-accessible, bespoke system, and all employees have their own uniquely allocated device. Conforming to ISO 27001’s standards means that we protect ourselves, our machines, and therefore our system and confidential employee and client data, from preventable breaches of security. Moreover, by having our own devices, we are each fully accountable for our actions, and having a written record of the location of those devices at all times – be that in the office or at home if it’s portable (laptop, tablet, etc) – means that if the worst were to happen (robbery, a fire, etc), we know exactly which device has been compromised and can act accordingly.

For our clients’ benefit

In protecting ourselves, we are protecting our clients. In a world where regulation is becoming stricter, having ISO 27001 certification sets us apart from our peers. We have our own strict standards to uphold. We appreciate the hard work and diligence that goes into detailed record-keeping ourselves. Security and data protection have always been paramount to us; ISO 27001 merely reinforces that.

When clients and prospective clients see that we are certified, it means that they can be secure in the knowledge that we have the strategies, checks and structures in place to protect their information and their clients’ information from the biggest threats in the tech world today. Regular re-auditing keeps us abreast of any developments or changes that we need to make in order to keep pace with these ever-changing threats to ensure we sustain the highest levels of data security possible, and it also allows us to re-assess our own internal operations for continued best practice for full information and security management.

For more about our security: click here.

For more information on ISO 27001: click here.

Please get in touch with any questions or to request a free trial: info@voicenotes.co.uk / 0207 117 0066 / online form