13 Feb HI v AI

Eight reasons why humans still beat AI when it comes to your meeting notes!

If you work in an industry that relies on confidential, secure, accurate record keeping, human transcription and proofreading capabilities are still far ahead of what AI can provide.

These are the main reasons to consider having a human, not a bot, produce your meeting notes:

Contextual Understanding

AI might miss the subtle nuances or context of a conversation, especially in complex or highly technical meetings. Humans, on the other hand, can understand and interpret tone, intent and implied meaning, which is critical for accurately summarising discussions.

Ambiguity

AI sometimes struggles with ambiguous statements, unclear references, or incomplete thoughts. Humans can ask clarifying questions or make better guesses based on context, ensuring the notes are more precise and accurate.

Capturing Non-Verbal Cues

In meetings, non-verbal cues like tone of voice, pauses and body language often provide critical information that may influence how something is understood. AI typically only processes spoken words and might overlook these important cues.

Human Judgment

Humans can make decisions about what is important to include in meeting notes, understanding which details matter and which can be omitted. AI may either over-summarise, missing key details, or over-include, resulting in unnecessarily long notes.

Cultural and Linguistic Sensitivity

Humans are better at picking up on cultural or linguistic subtleties that might impact the tone or meaning of what’s being discussed. AI may misinterpret slang, jargon, or colloquialisms, leading to inaccurate transcriptions.

Error Correction

AI can make errors in transcription, such as mishearing words or failing to differentiate similar-sounding phrases. While AI models are improving, they still require human oversight to correct mistakes, especially in noisy environments or when people speak quickly.

Creativity in Structuring Notes

Humans can structure meeting notes in a way that makes sense for the team, tailoring them to the needs of the meeting’s purpose. AI may not always structure notes effectively, leading to difficulty in identifying action items or key takeaways.

Confidentiality and Security

Some organisations may have concerns about using AI tools for sensitive or confidential information. While AI systems often have privacy safeguards, there’s always a risk that data could be exposed or improperly handled, whereas human transcribers can be trusted with confidentiality agreements.

In summary, human transcribers provide the depth of understanding, context and judgment necessary to produce truly accurate and actionable meeting notes – which AI cannot provide.

If you’d like to find out more about how VoiceNotes Ltd works or you’d like a free trial, get in touch with any questions: 0207 117 0066 / online form.